Niloy Kumar

Info

  • Address : Savar, Dhaka, Bangladesh
Customer Relationship Officer

Biography

My name is Niloy, and I am a dedicated Customer Relationship Officer with expertise in fostering strong connections between businesses and clients. I am passionate about ensuring customer satisfaction and building long-term relationships by understanding client needs and delivering exceptional service. With excellent communication and problem-solving skills, I thrive in roles that require a customer-first approach.

Skill

  • Customer Service: Managing client inquiries, resolving issues, and ensuring satisfaction.
  • Relationship Management: Building and maintaining strong client relationships.
  • Communication Skills: Effective verbal and written communication to engage with customers.
  • Problem-Solving: Addressing customer concerns promptly and efficiently.

Experience

  • Managed a portfolio of key clients, ensuring a high level of satisfaction and loyalty.